Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-table-side-assistant-apps.livebursts.com (referring to our company as ‘we’ or ‘the Company’). We are dedicated to maintaining a transparent and secure environment for all users who visit, interact with, or utilize our website, applications, services, and products. This Privacy Policy outlines our comprehensive approach to data protection and privacy, ensuring compliance with various international regulations designed to safeguard personal information.

Scope

This policy encompasses the entire range of online offerings from AI table-side assistant apps, including but not limited to:

  1. Our official website at https://ai-table-side-assistant-apps.livebursts.com.
  2. All associated mobile and web applications.
  3. Services accessed through our platform.
  4. Products offered by the Company.

Important Note: This Privacy Policy does not extend to third-party platforms or services that you may access through links on our website. These entities have their own privacy policies, which we encourage you to review prior to using their services.

Processing Activities

This policy becomes effective when you engage in any of the following activities:

  1. Using our applications and services as an authorized user.
  2. Visiting websites linked to this Privacy Policy.
  3. Subscribing or unsubscribing from our newsletters, emails, calls, or text messages (SMS).

Personal Data Collection

We collect diverse types of personal data, including but not limited to:

  1. Account Information: Details associated with your user account, such as usernames, passwords, and account settings.
  2. Payment Information: Credit card numbers, billing addresses, and payment history are securely stored for transactional purposes.
  3. Financial Information: We may collect data related to your financial status or transactions, if relevant to our services.
  4. Purchase Information: Details about products or services you have purchased from us, including quantities, prices, and delivery information.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data (with user consent).
  6. Location Data: We may gather geographic information when you interact with our services, always respecting your privacy settings.
  7. Feedback: Your opinions, comments, and suggestions are valuable to us and may be collected through surveys or direct feedback forms.
  8. Social Media Information: If you choose to connect our services with your social media accounts, we may access basic profile information from these platforms.
  9. Product Information: Data about the products you interact with, including preferences, usage patterns, and performance analytics.

We acquire this data through multiple sources: user input forms, interactions within our applications, automated tracking technologies (like cookies), and third-party contributions, all while adhering to strict privacy standards.

Cookies

Cookies are small text files stored on your device by websites to enhance user experience and enable essential functions. We utilize cookies for various purposes, including:

  1. Strictly Necessary: These cookies ensure the basic functionality of our website and applications, allowing you to navigate and use essential features.
  2. Preference Cookies: Customizing content and settings according to your preferences improves your overall experience.
  3. Analytics Cookies: We employ analytics tools to collect data about how visitors interact with our website, helping us improve its performance and usability.

Users can exercise control over non-essential cookies through our built-in Cookie Manager, allowing you to manage or opt out of specific cookie categories.

Retention and Deletion

We adopt a data retention policy that complies with legal requirements and the purposes for which the data was collected. Once these purposes are fulfilled, we securely delete or anonymize your personal data. The retention periods vary depending on the type of data and the applicable laws in your jurisdiction.

Security Measures

The security of your personal data is a top priority. We implement robust organizational safeguards and security practices to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  1. Encryption for data at rest and in transit.
  2. Access controls ensuring that only authorized personnel can access sensitive data.
  3. Regular security audits and updates to our security protocols.
  4. Training programs for employees to ensure they understand their role in maintaining data privacy.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have inadvertently collected such data, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct or update incomplete or inaccurate personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  4. Restriction: The right to restrict processing of your personal data in specific situations.
  5. Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for specific purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Appeals/Complaints: You have the right to file an appeal or complaint with a supervisory authority if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please reach out to our Privacy Team using the contact details provided below. We will respond to your request promptly and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant modifications will be notified on our website, and the updated policy will become effective immediately after posting. We encourage you to review this page periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, concerns, or requests regarding privacy, data protection, or unsubscribing from communications:

  • Email: [email protected]
  • Postal Address: AI Table-Side Assistant Apps Privacy Team, [Your Address]

We value your trust in our commitment to data privacy and security. By using our services, you acknowledge the practices outlined in this Privacy Policy.